Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Location: Remote
Job Overview: As a Customer Service Representative at Foundever, you'll support one of the largest financial providers in the U.S. — no cold calling required! This is an inbound call center environment in the comfort of your own home! We offer paid training that will help prepare you for the launch of this new career. Please note: A distraction-free and quiet workspace is essential during training and work hours.
Competitive Compensation: $15.50/H, paid training
Remote Work: Enjoy the freedom of a remote work environment, with weekend shifts as needed.
Comprehensive Benefits: Including 401(k) matching, health, dental, and vision insurance, disability insurance, paid time off, opportunities for bonuses, and career growth.
Seeking availability for 8-hour shifts during the hours of 8am-8pm EST or 12pm-12am EST, including evening and weekend availability.
Must be at least 18 years old.
High school diploma or GED equivalent required.
1 year of relevant work experience.
Open availability during operating hours a must!
Professional customer service aptitude is essential.
If you reside within 50 miles of our on-site locations, you will be offered an onsite role.
Customer Service Aptitude: Strong skills in delivering exceptional service.
Reliability: Consistent dependability and responsibility.
Critical Thinking: Ability to assess situations and develop empathetic solutions.
Service-Oriented: A personal drive to serve others with compassion.
Organizational Skills: Strong organizational abilities are crucial for success in this role.
System Navigation: Ability to navigate system tools to search for answers & information.
Home Setup Requirements
Provided Equipment: Foundever will ship the necessary equipment.
Internet Requirements: A hardwired high-speed internet connection. No wireless.
Work Environment: A quiet, distraction-free space is essential; webcam video presence will be required during training and production. Cannot be a primary care provider during hours of operation.
Device Requirements: You'll need to use your own computer or tablet (excluding Kindle Fire Tablets) for the first few days of training before we ship the equipment. Cell phones are not permitted during training.
About Foundever
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
Equal Opportunity Employment (EEO)
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
...the Engineering, Maintenance & Asset Management team. In this on-site role, youll install, maintain, and troubleshoot industrial electrical systems, motors, and controls to keep production running safely and efficiently. Youll partner with engineers and licensed...
...Data Analyst/Data Engineer Washington, D.C. At IPT Associates (IPTA), we enjoy solving real-world problems with technology. We work closely with our customers, teammates, experts, and partners to come up with practical solutions that make a difference. Whether...
...treatment plans tailored to each patients unique needs. Beyond core therapy services, we offer a variety of specialty programs including... ...Services team plays a key role in delivering programs like Animal-Assisted Therapy, the Early Activity Initiative, Why Not Home, and our...
Retail Odyssey is on the lookout for a dynamic and driven Traveling Retail Merchandiser to join our dedicated team. This position plays a crucial role in executing our merchandising initiatives across various retail locations nationwide. As a Traveling Retail Merchandiser...
San Dimas Aquatics is seeking a Senior Development Coach to lead advancing swimmers ages 13-18 as they move from age group to senior-level training and competition. The role is part-time with 12.5-16 hours per week, including regular weekend meets, in San Dimas, California...