The Call Center Representative handles incoming and outbound customer contacts for a fast-paced service environment in Staten Island. This role focuses on answering questions, resolving routine issues, documenting interactions accurately, and directing customers to the appropriate resources when needed. Typical duties include using phone and computer systems to review account details, follow call scripts and service guidelines, update records, and maintain a professional tone throughout each interaction. The position may also involve scheduling follow-up calls, escalating complex concerns, and meeting quality and productivity standards. Baseline qualifications include a high school diploma or equivalent, strong verbal communication skills, basic computer proficiency, accurate data entry, and the ability to stay organized while managing multiple priorities. Prior customer service or call center experience is helpful. The work is performed on a full-time basis, with hours that may include scheduled weekday, evening, or weekend shifts depending on business needs. The job is primarily sedentary, with regular use of a telephone, headset, and computer.
...the State Historic Preservation Officer (SHPO) and/or Tribal Historic Preservation Officer (THPO) for concurrence Providing archaeological monitoring as needed per report findings and SHPO/THPO stipulations. Provide the following deliverables as required: a....
...Salesforce Developer (6-Month Contract with Possible Extension) About Codeworks: Codeworks, an LRS Company, has over 25 years of experience serving Fortune 1000 companies in Wisconsin as well as our client's national locations. Our recruiting team excels at evaluating...
...living experience. Available Positions: We are currently hiring a Casual Nursing Assistant *There is a $2.00 differential for 2nd Shift, a $1.00 differential for 3rd Shift, and $2.00 for the weekends.* Responsibilities as a Nursing Assistant: Assist residents...
...Paramount Residential Mortgage Group, Inc is seeking a qualified individual to handle mortgage loan applications in Nashville, Tennessee. Responsibilities include verifying application data and advising clients on home loan options, with essential licensing requirements...
...With roots dating to 1891 and 8,500+ employees, MYR Group Inc. (MYR Group) is a publicly traded holding company of specialty electrical construction companies. MYR Group subsidiaries work on large-scale electrical construction projects throughout the U.S. and Canada...